1Multiple Choice
Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as which type of organization?
A) Creative
Question 2Multiple Choice
There are many organizational development activities that are effective in solving many different problems. Which of the following enhances the cohesiveness and success of organizational groups?
A) Team building
Question 3Multiple Choice
Which of the following refers to implementing new ideas with established capabilities and routines?
A) Exploitation
Question 4Multiple Choice
You are the production manager for Connor’s Construction, Inc. You decide to change the production procedure to increase efficiency. One of your long-time foremen is resisting the change, insisting the idea won’t work. Which of the following obstacles is he exhibiting?
A) Uncertainty about the future
Question 5Multiple Choice
Carmeria’s CozyCakes is a local bakery that has multiple area locations. After reading through customer satisfaction surveys, Carmeria, the owner, notices that the quality of the baked goods is not up to par. Carmeria sets up a meeting with the location managers and shift leads to make them aware of the situation. This represents which stage of Lewin’s model for implementing change?
A) Unfreezing
Question 6Multiple Choice
The communication and education tactic to change implementation should be used when _____.
A) the change is technical
Question 7Multiple Choice
Which of the following is an example of an organizational change?
A) All of these choices
Question 8Multiple Choice
Cyrus’s Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes, and they begin voicing resistance to the changes. Which barrier to change are they exhibiting?
A) Self-interest
Question 9Multiple Choice
A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____.
A) survey feedback
Question 10Multiple Choice
When managers give employees autonomy and reward learning and risk-taking, they are assuming _____.
A) an innovation role
Question 11Multiple Choice
Women make up less than 7.4% of all Fortune 500 executives. This could be due to which of the following?A) The glass ceiling
Question 12Multiple Choice
Bilal is interviewing for an IT specialist position at a technology firm. His interviewer informs Bilal that he will ask him a series of standardized questions that are being used with every applicant interviewing for the same position. This can best be described as which type of interview?
A) Structured
Question 13Multiple Choice
Recruiting methods that are used to promote the hiring, development, and retention of “protected groups” are examples of _____.
A) affirmative action
Question 14Multiple Choice
Which racial or ethnic category currently represents the largest and fastest growing minority group?
A) Hispanic
Question 15Multiple Choice
In a recent survey, what percent of women believed their gender played a role in a missed promotion or salary increase?
A) 51%
Question 16Multiple Choice
Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been _____.
A) to establish sponsor relationships
Question 17Multiple Choice
Which of the following is defined as a systematic process of gathering and interpreting information about the essential duties?
A) Job analysis
Question 18Multiple Choice
Which health/safety law requires continued health insurance coverage (paid by employee) following termination?
A) Consolidated Omnibus Budget Reconciliation Act
Question 19Multiple Choice
Which of the following outlines the knowledge, skills, education, physical abilities, and other characteristics needed to adequately perform the job?
A) Job specification
Question 20Multiple Choice
The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource _____.
A) planning