MSM6320-Session 2 Business Scenario

1. When are Terrible Office Tyrants most likely to exhibit bad behavior?
A. When they are placed under stress



2. A contributing factor in Terrible Office Tyrants behavior is the ____________.
A. Inability to communicate clearly in the moment



3. Cognitive dissonance plays an important role in how attitudes affect a person’s behavior. An inability to control a situation makes a TOT
A. Return to their inner toddler



4. Someone who allows themselves to be the object of a TOT’s tantrums could be termed
A. An emotional punching bag



5. In dealing with bad bosses, it is important to use
A. Concrete coping techniques

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