1.________ – Increasing the degree of decision making and the freedom to choose how and when work is done.(8)
AUTONOMY
2. This is at the top of Maslow’s pyramid for hierarchical needs.(4,13)
SELF ACTUALIZATION
3. The level of __________ of team members can increase productivity and quality levels by up to a factor of two.(10)
MOTIVATION
4. Enabling people to perform a job from start to finish.(4,8)
TASK IDENTITY
5. his gives team members the opportunity to use a variety of skills and perform different kinds of work. It can be motivating, especially for people in a role that is very repetitive or that focuses on only one or two skills.(3,8)
JOB ROTATION
6. An ________ management style feeds high staff turnover and low employee morale.(10)
AUTOCRATIC
7. Provide job _______. This can be done by job-sharing or job-rotation programs.(7)
VARIETY
8.__________ is contagious and one of the most important motivating tools in the team leader’s armory.(10)
ENTHUSIASM
9.Fit the __________ to a job.(11)
PERSONALITY
10. ___________ is the addition to a job or task that increases the amount of control or responsibility a person has over their workload. It is a vertical expansion of the job as opposed to horizontal expansion, which is known as job enlargement.(3,10)
JOB ENRICHMENT
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