1._____________ is the acquired learning of a group that gives its members a sense of who they are.
A) Culture
2.______________is the ability to influence a group towards the achievement of vision or a set of a goals.
A) Leadership
3.Megan is satisfied with the incentives and compensation packages at her job, so her _____________ needs are likely being met.
A) Esteem
4.Jinna wants the committee she is on at work to be efficient and complete tasks quickly, but she suspects that some of the other members want to take as much time as possible on committee decisions so they do not have to do their other work. Jinna often makes comments based on these assumptions, which leads to conflict in the group. This type of conflict is most closely linked to
A) Perceived incompatible goals
5.Which of the following classical theorist’s system relied heavily on rationality and a highly formalized system of rules ?
A) Max Weber
6.A leadership style similar to the consideration dimension, stressing the relationship aspect of work, is _________________ leadership.
A) Employee-oriented
7.Frederick Taylor believed that efficiency could be greatly enhanced by
A) Eliminating wasted time and motion in performance of task.
8.According to the National center for chartable statistics, there are over 1.5 million ________ organizations in the United states.
A) Nonprofit
9.According to research, digital natives
A) Have never known a world without computers.
10.Which of the following is an assumption held by Theory Y managers ?
A) The average man is not passive or resistant to organizational needs
11. Organization culture that favour achievement, competition,power, and control are generally referred to as____________cultures.
A) Masculine
12. Kim knows she is right about an important issue at work. Quick action is necessary, so she pushes for her concern even over those of others. This is example of the_________ conflict style
A) competing
13. Which of the followingis the correct order of the four leadership quadrants articulated by Hersey et al. (2001)?
A) telling, selling, participating, delegating
14. ________is a control and communication theory that examines both machine and animal.
A) Cybernetics
15. ________means evaluating others’ culture based on preexisting expectations from one’s own culture.
A) Ethnocentrism
16. Which of the following is an example of a work team?
A) All of the above
17. Employees in a _______organization report to two supervisors instead of one.
A) matrix structure
18. The leadership approach that emphasizes physical, social and intellectual attributes characterizes the______ approach to leadership.
A) trait
19. Which of the following is a type of social support we receive from others?
A) all of the above
20. __________refers to the intense feelings that are directed at someone or something.
A) Emotion
21. As a manager, Sasha tends to focus primarily on getting results but not what her employees need. She could be considered a(n)_______manager
A) authority-compliance
22. Organizations are more productive when there is/are
A) both b and c
23. At OrgCorp, employees are expected to remain relatively quiet during the workday and limit interaction to break times. This is an example of a
A) norm.
24. A person who takes personal risks to achieve a vision and exhibits unconventional behavior best fits within the _______ theory of leadership.
A) charismatic
25. ________ employees who work together can create synergy.
A) all of the above
26. Which of the following is one of Herzberg’s dissatisfies?
A) salary
27. Volunteers are most often part of the workforce in _________ organizations.
A) Nonprofit
28. Henri Fayol’s belief in the importance of allowing employees to initiate and carry out plans, thus encouraging high levels of effort, is reflected in which of his principles of management?
A) initiative
29. According to Rensis Likert, when people are motivated through fear, threat, or punishment, the organization is likely a (n) _______ organization.
A) exploitive authoritative
30. Which of the following is a generic stereotype often used to describe older workers?
A) They resist new technology.
31. During an interview, Jerome feels the interviewer is sitting too close. This falls into the_______ category of nonverbals.
A) Space
32. _________ Organizations are sometimes challenged by diversity because there are often not enough employees to encourage it truly.
A) Small business
33. What are the three Ways of communicating our emotions in a way that helps us connect with others?A) Acceptance, awareness, and action
34. Megan must work with someone who sees things from a very different point of view. Which strategy should she use to create a successful working relationship.
A) Try not to interrupt or judge the other person.
35. The consideration for this category of diversity in organizations includes providing reasonable accommodation so that workplaces are accessible in a variety of ways.
A) Disability
36. The assertion that style of leadership should consider the maturity of one’s subordinates describes the____
A) Situational leadership model
37. Providing a vision and instilling pride, respect, and trust in employees falls into the_____ category of transformational leadership.
A) Idealized influence
38. The idea that a system is more than just the sum of its parts is a term referred to as
A) Holism
39. Which of the following is among the top three factors identified as the most important skills in helping graduating college students_______obtain employment?
A) a and c
40. Which of the following serves as Maslow’s second level in his hierarchy of needs?
A) Safety
41. __________refers to the sum of ways in which an individual reacts to and interacts with others.
A) Personality
42. Transformational leadership builds most directly from _________ leadership.
A) transactional
43. Ensuring equal access and opportunities in hiring and employment decision is important for which of the following categories of diversity in organization?
A) all of the above
44. Megan is unsure of whether she is responsible for sending out an important memo. Which of the following is she experiencing?
A) role ambiguity
45. _______ is often defined as a sense of unity.
A) Cohesiveness
46. Developing an understanding of cultural implications can greatly improve workplace interactions in the long run, resulting in improved relationships with diverse
A) all of the above
47. _______is defined as a system of interacting knowledge an skills, linked by cultural metacognition, that allows people to adapt to, select, and shape the cultural aspects of their environment.
A) cultural intelligence
48. Which of the following classical theorists was responsible for contributing the bureaucratic theory?
A) Max Weber
49. The speed and power of new communication environments means there tends to be______ misinterpretation of messages.
A) more
50. Max Weber’s works were introduced to the United States
A) When they were translated to English in the 1940s.
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