MSM6320-Session 2 Knowledge Assessment

1. Because job performance is usually the most important determinant of an employee’s success, the primary focus of most staffing efforts is usually?

person-job fit.

employee-manager fit.

person-group fit.

person-organization fit.

person-vocation fit.



2.An individual who is rational and unemotional, is more willing to lie to attain their personal goals, and who puts little emphasis on loyalty and friendship can be considered?

more authoritarian.

more Machiavellian.

less Machiavellian.

less authoritarian.

neurotic.



3. Personality is a product of which of the following?

Both heredity and the environment

Heredity only

Environment only

Neither heredity nor the environment

Scientists do not know



4.Individual differences are personal attributes that vary from one person to another.

True

False



5.Individuals who tend to exhibit unpleasant emotions, such as anger and anxiety, score high in

extroversion.

neuroticism.

agreeableness.

the Myers-Briggs framework.

openness.



6.A supervisor who is comfortable taking a gamble on new products has high

self-monitoring.

competencies.

risk propensity.

locus of control.

self-esteem.



7.Which of the following learning styles includes an inclination for exploration during learning?

Group learning

Experiential learning

Structured learning

Observational learning

Discovery learning




8.Logical-mathematical intelligence is most important for people in which of the following jobs?

Communications consultants

Statisticians

Salespeople

Sculptors

Radio hosts




9.Which of the following is considered workplace bullying? 

Perpetuating hierarchical social systems

Sabotaging the work of another

Enjoying the manipulation of others

Putting little emphasis on friendship

Following orders despite knowing they are wrong



10.According to the Myers-Briggs framework, which group is adaptable, spontaneous, and curious?

Feeling

Thinking

Perceiving

Judging

Sensing



11.Which component of an attitude guides an individual’s behavior in a situation?

Cognition

Intention

Intellect

Affect

Expectation




12.A firm’s business strategy and all aspects of organizational behavior––including staffing, reward systems, manager-subordinate relationships, communication, conflict management styles, and negotiation approaches––are affected by a company leader’s

intrapersonal value conflicts.

interpersonal value conflicts.

instrumental values.

terminal values.

personal values.



13.As a manager, if you want to increase your subordinates’ job satisfaction, focus first on 

reducing workload.

changing the location of the office.

increase the number of performance evaluations conducted.

institute a new training program.

improving the nature of the work itself.



14.Which component of an attitude is derived from feelings that an individual has about another person or situation?

Perception

Affect

Intellect

Cognition

Intention



15.In which stage of the GAS do people typically experience feelings of no longer being able to cope with the stressor?

Deflation

Realization

Exhaustion

Alarm

Resistance



16.If a student typically gets high grades in all courses but then receives a low grade on a quiz in one of the classes, what is their student exhibiting? 

High congruence

High attribution

High distinctiveness

High consistency

High consensus



17.Intrinsic work values relate to

the outcome of doing the work.

work-life balance.

one’s family.

your education.

the work itself.



18.Which of the following terms refers to categorizing or labeling people on the basis of a single attribute?

Indiscriminate perception

Projection

Bigotry

Stereotyping

Selective perception



19.The exhaustion stage of the GAS occurs as a result of prolonged exposure to a stressor without resolution.

True

False



20.Which of the following terms refers to drawing a general impression about something or someone based on a single, and typically good, characteristic?

Stereotyping

Selective perception

The Hawthorne effect

First impression bias

The halo effect


21. Marcia is a hard worker who is ambitious and competitive. She is exhibiting a 
A. type A personality.



22. Linguistic intelligence would be most important for people in which of the following jobs?
A. Translators


23. Despite the traumatic effects of workplace bullying, what percentage of bullying targets seek formal resolution? 
A. 17


24. The four basic learning modes, according to David Kolb, include all of the following EXCEPT:
A. active assimilation.


25. Which of the following statements regarding person-vocation fit is NOT true?
A. Individuals tend to not choose a vocation until after applying to an organization.


26. People who are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new information show a high level of
A. openness.


27. Those who draw their energy from internal sources and are more reflective, private, and thoughtful can be described as
A. introverts.



28. People who possess the personality trait of Machiavellianism prefer to delegate authority, power, and control to subordinates.
A. False



29. Locus of control refers to the extent to which a person believes circumstances are a function of either one’s own actions or external factors beyond one’s control.
A. True


30. Silvia is interviewing someone who reminds her of herself when she was just starting out. Silvia assumes the candidate also shares her values, work ethic, and abilities. This is an example of
A. projection.


31. Which of the following is an example of the work-life relationship?
A. Isaac cares for his elderly mother and so prefers not to work nights or weekends.



32. All of the following are individual coping strategies to deal with workplace stress EXCEPT:
A. adopting a collateral stress program.



33. Stress is defined as an individual’s adaptive response to a stimulus.
A. True



34. Sasha’s organization allowed her to take a leave of absence for as long as she needed when one of her parents became ill. She now feels a moral obligation to stay with the organization rather than look for higher-paying positions elsewhere. Sasha is feeling a(n)
 A. normative commitment.



35. Workers who do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort, can be described as
 
A. disengaged.



36. A general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and has too few sources of satisfaction is known as
A. burnout.



37. Examples of task demands include group pressures, leadership, and interpersonal conflict.
A. False



38. Which of the following is NOT one of the factors that have the greatest influence on job satisfaction?
A. Cognitive dissonance
 
 

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